Ask HN: How have you implemented human-in-the-loop workflows?
I’ve seen a few startups now re-implement the same things for human-in-the-loop workflows.

These are where a product is backed by a human somewhere in the world working a queue. Content moderation is the classic example, where when a user “flags” a social media someone on the other side of the world looks to decide if it’s violating or not.

I’ve seen each one re-implement reviews (QA), task assignment, worker productivity measurement, Slack notifications, SLA … ⌘ Read more